Updated the week of June 9, 2023 |
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MESSAGE FROM THE DIRECTOR |
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Hello Everyone
Welcome to the latest edition of our family newsletter! We're excited to share with you some updates, and news since we last chatted. We have included some pictures showcasing some of our programs over the past 3 weeks.
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Masks: No change here. Masks still required.
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Hair Salon: There will be a temporary change to the hair salon hours for the month of June. The salon will be open Tuesday, Wednesday, and Thursday each week from 9 am - 3 pm. All regularly occurring appointments have been adjusted to fit into these new hours.
Air Quality: We are taking the opportunity later in this newsletter to share with you information related to our heating and cooling systems and the things we have in place to ensure the safety and comfort of the residents at JMPC. In addition to the information provided later in the newsletter, we also have 12 portable hepa filters that support our existing systems in maintaining high air quality.
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New Pharmacy: Geriatrx Pharmacy transitioned very nicely on June 6 2023 into JMPC. Please see the introduction letter from our new pharmacy later in this newsletter.
Rent Rates: We received notice from the Ministry last week that resident accommodation rates will be increasing effective July 1 2023. The increase is an inflationary increase of 2.5% and will be applied to the co-payment rates for basic and preferred accomodation in LTC Homes across the province. The 2022-23 rate reduction cycle, which began on July 1 2022 ends on June 30, 2023. Residents are required to re-apply for a reduction in the basic co-payment rate for the 2023-23 cycle, beginning July 1 2023. You can see the notice of the rate increases later in this newsletter. It is also posted in the Home on the bulletin board by the front door.
Notice Of Assessment: Please ensure you bring in your 2022 Notice of Assessment by June 19 2023 so that we can make the necessary adjustments. If you have any questions related to this or the new rent rate please feel free to reach out to Bobbie Joe Blackburn at ext 7224. (see reminder later in this newsletter)
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Seeking Garden Volunteers: We did not get any interest in our last call out for garden volunteers so I thought I would reach out one more time. If you have a green thumb, we could really use your help! Please scroll through later in this newsletter for a volunteer opportunity while you visit at the Home.
Book Club started on June 7th: Now What? by Deborah Bakti. The book club started June 7th and will end July 12 (6 weeks). It will be from 1:30 - 2:30pm on the 2nd floor large balcony off of the library. Grab a coffee and come on out onto the balcony so we can talk together about this book.
Rapid Antigen Testing: The rapid antigen testing area at the front door will remain in place for anyone wishing to continue to test upon entering the Home. These kits are for JMPC use only on the premises.
Understanding the Dementia Journey: Have you ever struggled to understand dementia or wondered why a person may demonstrate different behaviours that are difficult to understand. We are hosting a day of education for our families on June 22. Please scroll further in this newsletter for more details.
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Balconies: Things are moving right along now and we have our fingers crossed (and maybe our toes too) that the work will be completed the week of June 19.
Air Quality: We were strongly encouraging residents to stay inside while the air quality advisory was in place. As of today, things are considerably improved and all of our systems are fully operational.
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If this is your first time reading our newsletter, I would encourage you to go to this link where you will find the previous newsletters should you wish to view them.
Should you ever not want to receive these newsletters, please follow the prompts on the newsletter at the bottom to unsubscribe.
Also, if you ever feel that you would prefer to not have a picture of your loved one or changed your mind and would like to have your loved one included in our Family Newsletter, please reach out to Bobbie-Joe at bblackburn@lennox-addington.on.ca or by calling ext 7224.
Chat with you in our next regular newsletter (every 3 weeks), which will be in your inbox on June 9 2023.
Have a great week,
Angela Malcolm
Director
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Infection Prevention and Control from the desk of
Emily Sarley RN,
IPAC LEAD
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Staying hydrated is important for your overall health. |
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Please feel free to contact Emily Sarley, JMPC IPAC Lead,
if you have any questions related to IPAC.
613-354-3306 Ext. 7227
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Accommodation Rates
(effective July 1 2023)
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Geriatrx Pharmacy Introduction Letter |
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Air Conditioning & Air Quality |
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We have sunscreen at the door beside the chapel that you can use and apply to your loved one prior to taking them outside. The sunscreen has an orange pump on it. There is a basket of hats as well right at the door should the resident want to use one.
In addition, the basket of hats and sunscreen are also available at the door off the sunroom on the 2nd floor that leads out to the front balcony.
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IPAC Education for Designated Essential Caregivers |
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IPAC Education that is required for all Designated Essential Caregivers
With the roll out of the new Fixing Long Term Care Act, we are required to provide specific IPAC related education to our Essential Caregivers. We also need to be able to demonstrate that we have provided the education and that everyone has participated / received it and that it met your needs as it relates to IPAC knowledge. With that said, here is a Youtube link of an educational video prepared by Public Health that covers all the required content.
Once you have watched the video, we will need you to complete the quiz found at the survey monkey link here in order to obtain / maintain your essential caregiver status:
As always, we are happy to help you with this if you are struggling to access the link or would prefer to complete a hard copy. Please speak with Colleen at reception and she will direct you accordingly.
Alternatively, you can reach out to your manager point of contact and they can assist you prior to your visit as well.
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Understanding the Dementia Journey |
Have you ever struggled to understand Dementia?
Have you ever felt stressed or “burned out” while supporting someone living with dementia?
Have you ever wondered why a person with dementia may demonstrate odd behaviours that are difficult to understand?
If you have said YES to any of these questions, we can help you gain an understanding of not only dementia, but how you can better support those living with it.
Sign up now for our Understanding the Dementia Journey day of learning on June 22 from 9 am - 3 pm. This single day session takes place in our basement Education Centre. Please sign up at reception if you are interested. There is space for 11 participants.
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Menu for the week
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Here is the link to the most current menu.
- Interesting things about our Spring Summer menu:
- New to the menu is Korean Beef Short Ribs, Tukey Caesar Salad Wraps, Egg and Cheese Sausage Bake, and a Bacon and Cheese Quiche! Also new to the menu are a vegetarian meatball sub, a shrimp salad roll, and a maple balsamic drumstick! OH MY, I'm hungry now!!
- Returning resident favorites this week are Ambrosia Salad for dessert, Cobb Salad, All Dressed Pizza, BBQ Hot dogs, Chicken Souvlaki, Spinach Bistro Pastries, BLT's, French Onion Soup, and New England Clam Chowder.
- BBQ Fridays returned commencing on June 2 with a chicken burger. Each week our activation team will BBQ up a special menu item for all home areas for lunch. You will notice gingham check tablecloths and placements complete the BBQ vibes on all the tables! This program will run now until September.
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Programs for the Week
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Here is the week’s most current program schedule.
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The link (that takes you to the County website) to the program calendar and menu is updated each week for you. |
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Essential Caregivers and General Visitors are able to eat / drink in the residents room as long as there is only one resident living in the room.
Alternatively, the Gibbard Family Dining Room or outside are options for eating/drinking with a resident.
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Please ensure the Charge Nurse knows in advance if a resident is going out so that medications can be arranged as needed. Also ensure to sign the resident out for their leave of absence. The sign out book is located at the team center on each Home area.
All residents (unless they are isolating), can go on social, day and overnight absences.
If a resident has a known exposure to a case while on their absence, please inform the Home ASAP. This timely notification will help us ensure the safety of all residents that may be affected (ie tablemates, roommates, etc)
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Resident Home Areas -
Who to call when you have Questions?
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Email is not your best option.... |
It is not recommended to utilize email if you are needing to speak to a registered staff member (Team Leader, Charge Nurse (RN or RPN). Your best option is to call them per the numbers listed below.
You never know if a Registered staff person has vacation time, days off, or for whatever personal reasons are not on duty therefore causing an unintentional delay in responding to your question / information.
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These Resident Home area extensions below will take you to the Charge Nurse who is the RPN on your persons floor.
The RPN is a great person to connect with if you have questions related to medications, health status updates, or general resident centered information.
This is the best person to start with.
If they are unable to answer your question, they will be able to direct you as to
where to go next.
The RN Team Leader extension is an option if you are having difficulty accessing your respective home area or have further concerns.
If following speaking with the RN Team Leader, you continue to have questions or concerns, please reach out to
Emily Sarley RN who is the Assistant Manager of Nursing (ext 7227) or Carol Corcoran RN who is the Manager of Nursing (ext 7226).
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Calling the Charge Nurse (RPN) |
If you are wanting to call the Charge Nurse (RPN) on the Home area, we ask that you be mindful of the times that the nurse on the floor is administering medications. This will allow the nurse to fully focus on this important task with minimal distractions.
Times to try to avoid calling the nurse include:
7:30-9:30am 11:30-1:00pm 3:30-5:30pm 7:00-8:30pm
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Spiritual Wellness / Social Work |
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Krista Crozier leads our Spiritual Wellness program as well as our Social Service work.
She can be reached at ext 7283. She is here on Mondays for Spiritual Wellness and Tuesday, Wednesday and Thursday's for Social Service support.
Krista is starting the Book Club using Deborah Bakti’s book "Now What?" which helps the reader to manage the
Emotional Journey of Long Term Care.
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Overview of Now What? book:
Long Term Care is a vital part of our health care system. Yet, it's not an easy transition for those who become residents, or for the families who have made this necessary decision.
Deborah Bakti understands what you're going through. She's been there herself when her husband Ty, was admitted into long term care while in his early 60's. Both her parents also became residents in seniors' care. During this time, Deborah worked as an executive in the seniors' care sector. Yet she still struggled with the emotional roller coaster and physical impact of being a resident's family member.
In Now What? Managing the Emotional Journey of Long Term Care for Families, Deborah combines her many personal experiences as a resident's wife and daughter with her industry insight to provide a framework for managing this major life change.
Now What? is your playbook to manage this emotional journey so you can transition through this very important role with more ease and grace, and less guilt and anxiety.
In this book you'll discover:
- Your role in the Relational Triangle
- The 7 A's of this emotional journey
- Strategies to manage your energy effectively
- Your family flavour profile
- Answers to 20 typical misconceptions of long term care
- How to recognize and respond to your grief
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Karthik is our Physiotherapist. His hours are Mon - Wed - Thurs from 8:30am - 7:00pm and Fri from 1:30pm-6:30pm. Crystal is our Physiotherapy Assistant.
Feel free to connect with Karthik should you have any questions. His office is located in Spring Meadow (1st floor). His phone extension is 7248.
If you are interested in having a resident assessed for a mobility device, your best option is to reach out to our Physiotherapist who can help you to navigate this process.
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Manager Point of Contact
For general inquiries related to COVID restrictions, overnight absences or to send your vaccination information:
(For absences please contact the charge nurse as outlined above)
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Message from the Chair of Family Council |
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The Family Council minutes are posted on the board at the front entrance and outside of Orchard Trail Home area from our meeting that took place on April 6.
Please feel free to reach out to Norman if you have questions or would like more information about Family Council.
Norman Ploeg
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We held our spring memorial service on May 29 2023. It was a special ceremony and we appreciated those who participated in the service. We had ordered butterflies that we had planned to live-release that day however the timing turned out to be slightly off.
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On June 6 we took a trip to Greece. Gail led the residents on a journey where they learned about some traditions and facts, Tina modeled an Athena Dress and everyone enjoyed either a lemon basil gelato or death by chocolate gelato. Tina, Gail and Gwendolen helped in advance of this program to create much of the decor pieces inclusive of the floral pieces on the treat cart. |
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Always learning things... today the topic is Greece. |
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Nothing like "wine" on the patio to enjoy the afternoon |
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Victoria Day High Tea where residents learned of Queen Victoria's achievements throughout the years and how she is celebrated in other Countries. Cupcakes and tea were served in MacDonald Hall. |
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The residents were pen pals with Southview Public School in Napanee. They prepared a letter for the students that will be delivered this week. |
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Our Wine Bottle Crafts turned out beautiful! |
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Riley took the residents on a trip to Mexico. They learned about heritage, traditions and history. The Maracle family donated some items for the residents to view related to Mexico such as a gown, pottery and dolls. They broke open a pinata during the program and participated in a music session with maracas while sporting mini sombreros. |
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Father's Day Preparations |
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Essential Caregiver Designation |
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It is highly recommended you keep fully up to date with your COVID-19 vaccinations.
Essential Caregivers (who are designated by the resident/POA) must submit this form to be approved as an essential caregiver.
Residents are permitted to designate as many Essential Caregivers as they wish.
Only Essential Caregivers are permitted to enter a Home area that is in Outbreak.
Annual Infection Prevention and Control (IPAC) education is required to be completed by the Essential Caregiver. If the Home area you are entering is in Outbreak, it is strongly encouraged that you review the IPAC education prior to entering.
Review the posted screening questions and ensure you are able to answer "No" each time you enter. By entering the Home, you are confirming this response.
Medical Grade Masks (provided by JMPC) must be worn when visiting indoors. You may remove your mask if you are with a single resident in their room or if you are in the Gibbard Family Dining Room.
Changing Designated Essential Caregivers:
Should the resident/POA wish to change/add an essential caregiver, a new form will need to be submitted and await the approval process.
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It is highly recommended you keep fully up to date with your COVID-19 vaccinations.
Visiting Hours are from 9:00 am - 9:00 pm
Ensure to sign in as you enter indicating the person you are here to visit.
Encouraged to take a rapid antigen test as you enter. Take the test with you and look at it 15 minutes later. If there is one line - you are negative. If there are two lines (even if one is faint) then you have tested positive for COVID-19.
If your test is positive, please notify the Charge Nurse right away and leave the building. Our IPAC Lead, Emily will follow up with you as to next steps.
Please Note: General Visitors are not permitted onto a Home Area that is in Outbreak of any kind.
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Zoom is a great way to connect with your loved one.
It allows you to see each other while talking together.
Book your Zoom Visits online using Picktime! We ask that visits be scheduled a day ahead, and that weekend requests are completed by Friday at 2pm. For zoom visits, you will receive a confirmation email first. Then, 1 day prior to your zoom visit you will receive the zoom link emailed to you from the Home.
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If you have any questions or unable to access this online tool, please call 613-354-3306 and someone will help you Mon-Fri during business hours.
Need to Cancel your ZOOM?
The booking site doesn’t have that feature to cancel yourself online unfortunately. So to cancel an appointment: Please contact Amanda Sparkes (ext 7223). Please email her at asparkes@lennox-addington.on.ca or call her at reception during business hours(main line)
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Educational Resources
you are Welcome to Check Out
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Infection Prevention and Control Educational Resources
Continue to educate yourself with IPAC (infection prevention and control) best practices to keep yourself and your person safe.
Below are links for IPAC education for healthcare workers and essential caregivers.
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Dementia Educational Resources
Kingston, Frontenac, Lennox and Addington Counties Alzheimer’s Society website:
How relationships impact those living with Dementia and their families. Click the link below for information on:
How relationships change
· Impact of the disease
· Impact on family and friends
· Impact on couples
· Intimacy
Click this link, https://www.youtube.com/watch?v=FLDwzgRTbVA to watch a short video on activities to help families and friends have purposeful and rewarding visits with loved ones who have memory loss due to Alzheimer's disease or other types of dementia. The presentation centers on the use of Montessori-based activities, which are effective in engaging persons with memory loss.
Dementia Information for Indigenous Peoples: First Nations, Métis and Inuit
Brain-healthy tips to reduce your risk of dementia
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Connect with us on your socials |
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Things to Do across Lennox & Addington County |
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Below are some interesting opportunities if you are looking for something to do in the area. Click HERE and it will take you directly to the items below:
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Forms That You May Require |
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- Paper Copies of the Weekly Newsletter – Available at the Resource Centre right behind the screeners.
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Essential Caregiver Designation Form – Click here
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Patient Transfer Service Providers |
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Best place to start is by connecting with our Physiotherapist. He can help guide you through this process and provide you with a list of vendors for you to choose from.
Karthik is our Physiotherapist. His hours are Mon - Wed - Thurs from 8:30am - 7:00pm and Fri from 1:30pm-6:30pm. Crystal is our Physiotherapy Assistant.
Feel free to connect with Karthik should you have any questions. His office is located in Spring Meadow (1st floor). His phone extension is 7248.
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Healthcare Resources & Adaptive Clothing |
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We have had a number of enquiries from families regarding trying to access various external services for their loved one.
Dental Services from an onsite Dentist - Multigen
Contact Sheena Berry-Wilson to set up an appointment
1-877-459-3273 ext 2004
Fax: 1-866-257-5813
Consent form for this service can be found here
Dental Hygiene Services:
Roving Dental Hygiene – Karen De Luca RDH – 613-770-3801
Hearing Services:
Miracle Ear - Scott Laidman, Reg AHIP – 613-354-7223
Hear Right Canada – Tammy Powell – 613 308 9338 (she will come into JMPC)
Foot Care Services:
Donna Chandu-Lall – 613-329-4914
Jennifer Morris – 613-329-0271
Gerrie Plaizier – 613-329-3182
These are privately based on a fee for service .
Feel free to reach out to them if this is something of interest to you.
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Adaptive/Accessible Clothing
Here are some Canadian Options for your shopping enjoyment:
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Where Dragons Fly
Perth, Ontario
(613) 466-0215
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Geri Fashions
1-800-361-4374
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EasyWear Adaptive Clothing Inc.
Cambridge, ON
1-888-908-7177
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Ministry of Long Term Care Family Support and Action Line
1-866-434-0144
This line is available to raise concerns or ask questions related to LTC homes across Ontario and is staffed seven days a week from 8:30am – 7:00pm
The person who answers the call will take your name and contact information, ask a few questions on the issue, and forward this to an inspector for follow-up.
The complainant will hear back from the Ministry within two business days.
OR
Write to the Ministry at
Director
Long-Term Care Inspections Branch
Long-Term Care Operations Division
119 King St W, 11th Floor
Hamilton, ON L8P 4Y7
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If the complainant has already contacted the home directly and the Long-Term Care Family Support and Action Line and was not able to reach a satisfactory resolution,
they can contact the Patient Ombudsman.
Contact the Patient Ombudsman
1-888-321-0339 toll free
1-416-597-0339 (Toronto)
1 416-597-5371 (TTY)
JMPC CONTACTS
- Angela Malcolm, Director (Ext. 7222)
- Carol Corcoran, Manager of Nursing (Ext. 7226)
- Emily Sarley, Assistant Manager of Nursing (Ext. 7227)
- Carolyn McConnell, RAI Supervisor (Ext. 7259)
- Amanda Sparkes, Resident Services Coordinator (Ext. 7223)
- Shane McKenny, Environmental Services Supervisor (Ext. 7230)
- Kristen Richmond, Food Services Supervisor (Ext. 7228)
- Hilary Rock, Dietitian/P.T. Food Services Supervisor (Ext. 7229)
- Bobbie-Joe Blackburn, Administrative Supervisor (Ext. 7224)
- Michelle Hickey, Behavioural Support Nurse (Ext. 7237)
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